cv399 Terms and Conditions

1 General Provisions

These Terms and Conditions form a legal agreement between the cv399 platform and its users. cv399 is an online casino and sports betting platform operated in Bengali for Bangladeshi users.

These terms apply to all products, services, games, and promotional offers available on cv399. Specific terms for certain games or services may also apply alongside these general terms.

• It is entirely the user's responsibility to read and understand these terms.
• In the event of any dispute, the interpretation of these terms shall be considered final.
• cv399 reserves the right to modify these terms at any time, and continued use of the platform after any change will be deemed acceptance of that change.
• These terms have been drawn up in accordance with the applicable laws and regulations of Bangladesh.

2 Eligibility and Age Requirement

To create an account on cv399 and use its services, users must meet the following eligibility requirements:

• Age Requirement: Only persons aged 21 or above may open an account and play on this platform. Any account found to belong to a person under 21 will be closed immediately and deposited funds may be forfeited.
• Users must provide accurate and truthful personal information.
• One person may hold only one account — creating multiple accounts is strictly prohibited.
• cv399 may request documents for age and identity verification at any time; failure to provide documents may result in temporary account suspension.
• Any person who has previously been banned from cv399 is not eligible to create a new account.

3 Account Registration and Security

All information provided when creating an account on cv399 must be accurate, complete, and up to date. Providing false information may result in account termination.

It is your responsibility to keep your account password and login details completely confidential. Please keep the following in mind:

• If you notice any unauthorized access or suspicious activity on your account, notify cv399 support immediately.
• Allowing third parties to use your account is prohibited.
• It is the user's own responsibility to keep account information up to date.
• cv399 is not responsible for any loss arising from account misuse or a security breach.
• Your information is kept secure through SSL encryption technology.

4 Deposits and Withdrawals

cv399 ensures safe and fast transactions through Bangladesh's popular mobile financial services. Accepted payment methods: bKash, Nagad, Rocket, Upay.

• Minimum Deposit: ৳100 (for each method).
• Minimum Withdrawal: ৳1,000.
• Withdrawal Time: Usually completed within 30 minutes to 3 hours.
• All deposits and withdrawals are processed in Bangladeshi Taka (BDT / ৳).
• The account requesting a withdrawal must be verified and the withdrawal must be made to the payment method linked to the mobile number used during account registration.
• Applicable wagering requirements (bonus wager) must be completed before making a withdrawal.
• cv399 reserves the right to temporarily hold withdrawals for verification in cases of unusual or suspicious transactions.

5 Bonuses and Promotional Offers

cv399 offers various bonuses and promotional offers. Each offer has its own applicable terms. General bonus terms are listed below:

Welcome Bonus: 120% bonus on the first deposit, up to a maximum of ৳20,000. Example: depositing ৳1,000 gives a ৳1,200 bonus and a total balance of ৳2,200. Depositing ৳34,000 gives the maximum ৳20,000 bonus and a total balance of ৳54,000.

• Wagering Requirement: A 25x wager must be completed after receiving the bonus. The wager is calculated on the bonus amount only. Example: ৳1,200 bonus × 25 = ৳30,000 in bets must be placed before bonus winnings can be withdrawn.
• The bonus may only be used once per person / household / device / IP address.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after completing the wager.
• If bonus fraud or abuse is suspected, cv399 reserves the right to cancel the bonus and, if necessary, close the account.
• The terms of promotional offers may be changed or cancelled at any time.

6 Betting Rules

Betting on cv399 is conducted fairly and impartially. The following rules must be followed to ensure fair play:

• Once a bet is confirmed, it cannot be cancelled or changed unless a technical error is proven.
• Any winnings obtained by exploiting a system error or bug will be considered void and the associated account may be closed.
• In sports betting, bets placed after a market has closed are not accepted.
• A Random Number Generator (RNG) is used in live games and slot games, ensuring impartial results.
• Irregular betting patterns, arbitrage betting, or exploiting any system vulnerability on cv399 is strictly prohibited.